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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennie Gano

May 8, 2025

5  out of  5
rating by Jennie Gano
"I’m very pleased as I walk in the door at State Farm insurance company Monroe I get prompt service from Jamie and Jen and I’m very pleased on doing service at this State Farm insurance company Monroe off of highway two way two thank you from a current and satisfied customer Jennie"
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Lars Durban

May 8, 2025

5  out of  5
rating by Lars Durban
"Really appreciate the personal touch from everyone in the office - Jamey in particular has provided excellent service. She’s helped me out numerous times with questions and issues, and always with a smile. Highly recommended."
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Matthew Babb

May 8, 2025

5  out of  5
rating by Matthew Babb
"I worked with Deanna on a difficult insurance claim. Parts were hard to find, and the claims folks were resistant to agreeing to the required repairs. Deanna was amazing at advocating for the correct repairs to be performed. This agency is lucky to have her."
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Misti Halverson

May 7, 2025

5  out of  5
rating by Misti Halverson
"I appreciate this agency. Jamey has helped me on numerous occasions with my multitudes of questions. She goes above and beyond. Top-notch."
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Eliseo Gallegos

May 6, 2025

5  out of  5
rating by Eliseo Gallegos
"The staff is friendly has good addatuewill refer to all my friends I always get do service I rate them with 5 stars"
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Mary Hlavacka

May 1, 2025

5  out of  5
rating by Mary Hlavacka
"Jamey is literally the best! People often complain about anything to do with insurance but we can’t relate because we love working with Jamey in this office! We have been working with her for years and she is always so quick to respond to anything we need and incredibly helpful when it comes to making changes to our policies as our lives change. We are so happy that we have her as our contact person for whatever we need and love that she works to find solutions that we can feel good about."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gimli SilverHammer

April 30, 2025

5  out of  5
rating by Gimli SilverHammer
"Deanna is amazing! You can hear the cheerfulness in her voice immediately when she answers the phone. She goes above and beyond to help her clients. I have been a State Farm customer for several decades in multiple states. Deanna is the nicest, most helpful, most genuine representative i have ever met. Wayne, you need to keep this lady on your staff!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julie

April 30, 2025

5  out of  5
rating by Julie
"Jamey was amazing in helping us find an agent in another state! She was friendly and patient!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christopher Jannello

April 30, 2025

5  out of  5
rating by Christopher Jannello
"Jenn was amazing! She made my claims process incredibly smooth and stress-free. Super knowledgeable, friendly, and always quick to respond. I couldn’t have asked for better support—thank you, Jenn and also Jamey! Wayne Britton agency rocks! 5 stars!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Teri Blake

April 30, 2025

5  out of  5
rating by Teri Blake
"Great people love my ins.co."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Aaron Castillo

April 30, 2025

5  out of  5
rating by Aaron Castillo
"Always friendly and helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rae Ann Webb

April 29, 2025

5  out of  5
rating by Rae Ann Webb
"Jamey is wonderful! She makes insurance easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jodi Hanks

April 28, 2025

5  out of  5
rating by Jodi Hanks
"We have been with Wayne Britton's office for over 30 years now Thank you for the great care you always have provide to our family. Deanna welcome to the team. Thank you for your extra time & attention with our policies. God Bless you all, The Hanks"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Andrea Halverson

April 24, 2025

5  out of  5
rating by Andrea Halverson
"Jamey has always been very helpful, as well as other all of the other folks that work in the office. They are a professional, and thoughtful staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bob Williams

April 21, 2025

5  out of  5
rating by Bob Williams
"This agency has been great."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tammy Kolrud

April 17, 2025

5  out of  5
rating by Tammy Kolrud
"I want to thank Jamie at state farm ins for being so helpful to me I needed something notorized and faxed. Jamie was very friendly and helpful when my own bank could not help me. So thank you Jamie your awesome."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Craig

April 15, 2025

5  out of  5
rating by Craig
"I just relocated to Washington and needed to transfer my vehicles from California. The staff was amazing. There were some complications from my previous agent but they made sure my policy never had any lapse in coverage and kept me informed all through the process. I would give 10 stars if I could."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Crystal Blakely

April 15, 2025

5  out of  5
rating by Crystal Blakely
"Jamey is always so helpful. Love going into see her smiling face and she is always looking at ways to help us save a little on all our insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dawna Finley

April 9, 2025

5  out of  5
rating by Dawna Finley
"Deanna is quite refreshing, took the time to review my plan and is super knowledgeable in her field. I've been with Wayne Britton for over 25 years and referred him to several clients. His team delivers the customer service I count on."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Donalee Balser

April 8, 2025

5  out of  5
rating by Donalee Balser
"I recently contacted my insurance agent to update my coverage. They did an excellent job helping me get the best price possible for the coverage I needed. It was incredibly fast! Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Becky DeSuler

April 5, 2025

5  out of  5
rating by Becky DeSuler
"Jamey is the most friendly, helpful, competent and knowledgeable of anyone at an insurance company that I have ever dealt with! This woman deserves a raise! It always makes my day when she's the one that answers the phone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hannah Mueller

April 4, 2025

5  out of  5
rating by Hannah Mueller
"I have had great service for years! Thank you to Jamey and everyone at the Wayne Britton State Farm office!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Roger Anderson

April 3, 2025

5  out of  5
rating by Roger Anderson
"State farm insurance has helped me, With many issues regarding Insurance options and coverage. Deanna has been an absolute joy to work with. Something that is rarely found in my experiences with other insurance companies. We all hope we will never actually need to file a claim, but this is not always true. I had an accident with my car, which was totaled. She was super helpful, and actually cared about me and my situation. Her professional knowledge and insight, about the insurance coverage was very calming in my situation. I have since opened another policy insuring my new boat. I can feel secure and confident that if a situation arises I can can count on state farm and Deanna to assist me in every possible way. I would strongly suggest contacting State farm insurance, for all of your insurance needs. Deanna and her office, are in my my opinion, Th e best there is. Grateful, and thankful I found them. 5+ star rating."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tamera Brown

March 5, 2025

5  out of  5
rating by Tamera Brown
"I really enjoy my state farm Insurance agent, she has been wonderful. I switched offices she went above and beyond she also helped me lower my payment. This was huge. I recommend the Wayne Britton State Farm office in Monroe. Ask for Deanna."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Conchita Ch

March 4, 2025

5  out of  5
rating by Conchita Ch
"I needed a new quote for home insurance and Deanna was wonderful at helping me with my insurance needs. She prepared a quote while we were having the conversation over the phone and we went over every item together, so she could describe my options as well as what those meant and were applicable for my needs. I am extremely thankful for the great attention I got from her but the most important thing that brought me to write a 5-star great review for her was that she cared and customized the policy to my needs and budget in no time! I value her expertise SO MUCH! I have worked with this Insurance Agency (Wayne Britton), for many many years and the attention to clients and the services have always been top notch for me and my family. Thank you so much and Kudos to Deanna with her five-star attention and care for clients ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"