Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lewis Gillis

Lewis Gillis

August 7, 2025

5  out of  5
rating by Lewis Gillis
"Worked with Jamey Lease at this State Farm - could not have been a smoother/easier process. They were quick to respond, professional, and always willing to answer questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Linda Peterson

Linda Peterson

July 24, 2025

5  out of  5
rating by Linda Peterson
"We have been working with Jamie. And all of the office, but Jimmy has been especially helpful right now with our house insurance and she totally has taken time to send us what is included. And check out to make sure that we are being charged appropriately and reviewing things about our house. Much appreciated, we've been with State Farm for years. My family, my grandmother, my husband our family, my kids and we love State Farm. It's been a good insurance company. And very fair and I especially like being able to take insurance of off and on of our truck and our Honda and our other cars. That we don't drive very often. And I feel like the price we pay so far for insurance. It's not out of hand and the office staff is always wonderful to work with and I want to especially thank Jamie. Today, because she's really helping me out. I also get good help from jin. Also, going back-and-forth with taking insurance on and off of my car. I'll always be a loyal customer. Thank you, Linda, Peterson."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of mike seery

mike seery

July 24, 2025

5  out of  5
rating by mike seery
"I am a long time customer of Wayne Britton State Farm and I will continue to do so because their customer service is excellent. Deanna helped me when it came time to buying a new house and renting my old house. She was friendly and informative. Also, very quick when it came time deal with the mortgage company. Thank you Deanna."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kevin Becker

Kevin Becker

July 17, 2025

5  out of  5
rating by Kevin Becker
"This agency is proactive, approachable and genuinely helpful. Jenn, Jamey and the others are top-notch!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kristina Damadis

Kristina Damadis

July 17, 2025

5  out of  5
rating by Kristina Damadis
"I was going through some issues with my other insurance company but, I was looking for a homeowner's policy Plus Auto. I signed up with a different Insurance Company, but canceled in transferred over to Wayne Britton insurance. Jamie made the process very easy. She was very informative on everything. And help me get the most affordable coverage with lots of benefits. She is a great she is a great help and very informative. Thank you Jamie and the staff at State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Becky Benecke

Becky Benecke

July 11, 2025

5  out of  5
rating by Becky Benecke
"Jamey is absolutely the best. I completely trust you advice. I feel 100% safe and looked out for under her care/advisory. Thanks Jamey for always being available for me and my husband. You're the best 💟"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Hisae Kirby

Hisae Kirby

June 30, 2025

5  out of  5
rating by Hisae Kirby
"Thank you to Mr. Wayne Britton and his office staff. They are always there for us, providing the best answers and solutions. All of the staff are very knowledgeable. This time we had Deanna. (We had an issue while driving out of state.) Deanna was very helpful, and she made a bad situation better, reducing our stress. I wish I could give her TEN stars."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Frank Kirby

Frank Kirby

June 27, 2025

5  out of  5
rating by Frank Kirby
"We had an issue while driving out of state and Deanna made a very stressful situation a lot less stressful with her positive attitude, knowledge, and prompt attention. She went way above what she had to do to help us and we are very appreciative."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lisa J Burkholder

Lisa J Burkholder

June 21, 2025

5  out of  5
rating by Lisa J Burkholder
"Deana, she is amazing, so sweet and helpful, very quick to respond, Wayne you got a winner,"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Douglas Rupp

Douglas Rupp

June 18, 2025

5  out of  5
rating by Douglas Rupp
"A special shout out to Jamey Lease in Wayne Britton‘s office for the substantial effort she puts forth every year in documenting and submitting my admittedly unusual and difficult homeowners proof of insurance requirements."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sun-Shine -B- Saya

Sun-Shine -B- Saya

June 11, 2025

5  out of  5
rating by Sun-Shine -B- Saya
"Deanna is really friendly and helpful 😊 she goes above and beyond, such an amazing person, “keep up the good work”"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Shannon Sears

Shannon Sears

June 11, 2025

5  out of  5
rating by Shannon Sears
"I have had a great experience with Jamey, she has helped me so much, my dad recently passed away and she’s been able to answer every question for me. She’s always so nice and helpful too. I feel like she’s gone above and beyond when I wasn’t sure about stuff because it’s my first time dealing with everything."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sue Myers

Sue Myers

June 10, 2025

5  out of  5
rating by Sue Myers
"Always friendly and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jeff Holter

Jeff Holter

June 3, 2025

5  out of  5
rating by Jeff Holter
"I highly recommend the Britton State Farm office. They are so helpful. Deanna Bull helped me so much today in getting my older 2003 F250 re-insured after sitting for a few years. Shes asked me several questions that enabled her to help me choose the best and most coverage for an older vehicle."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Beverly Myrick

Beverly Myrick

June 1, 2025

5  out of  5
rating by Beverly Myrick
"We have done business with Jamey many times. The experience is always a pleasure. She is a stellar employee who knows everything we need to know, and has patience beyond compare! Than you Jamey!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Mark Rents

Mark Rents

May 30, 2025

5  out of  5
rating by Mark Rents
"A pleasure to talk to a very informative rep she was awesome,"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of David Tanonis

David Tanonis

May 23, 2025

5  out of  5
rating by David Tanonis
"Our experience with Deanna Bull-Flores has been excellent in every way. She is an expert in her field and knows the State Farm products inside and out. Our evaluation of State Farm required quite a bit of analysis and Deanna was always patient and very responsive. Deanna not only provided policy related input but also shared details on how State Farm works and examples based on her experience. Our transition to State Farm was smooth and seamless thanks to Deanna!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of John Richardson

John Richardson

May 22, 2025

5  out of  5
rating by John Richardson
"Outstanding Service! I am absolutely thrilled with the exceptional service I received from Deanna at Wayne Britton Insurance in Monroe. From the very beginning, Deanna was incredibly helpful, knowledgeable, and responsive in regards to a banking & loan issue and how it relates to our Homeowner's insurance . She took the time to understand my needs and patiently answered all of my questions, ensuring I found the right answers. Their professionalism and genuine care made the entire process smooth and stress-free. I couldn't be happier with the outcome and the peace of mind Deanna at Wayne Britton Insurance has provided. I highly recommend their services to anyone in need of insurance assistance. Thank you for your outstanding work! Sincerely, John & Sherry Richardson Monroe, WA"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Louise Scalzo

Louise Scalzo

May 20, 2025

5  out of  5
rating by Louise Scalzo
"Posting a review for Deanna Bull-Flores of you Monroe, WA 98272 office. I live in a condo on ground level. My neighbor directly above me Hot Water Tank ruptured 04/11/2025 pouring massive water down into my unit B105. I discovered the start of the leaks and started immediate mitigation by placing everything that held water under all the likes and covered much of my property from damage.. Both myself and my neighbor have State Farm Insurance. We both reported the accident immediately and she filed a claim stating she had also damaged my unit. She selected Serve Pro to start the meditation so I allowed them to also serve my unit. two or three weeks into the mediation I still had not been contacted by her insurance adjustor. I became concerned and called Deanna in my insurance office. She immediately contacted my neighbor's insurance. They refused to speak to her regarding the claim rather rudely. Throughout the whole process of mediation, Deanna stayed in contact with me and my neighbors insurance, She was professional, courteous, knowledgeable and sought out and answered all my questions. She followed up with me frequently. I hope you recognize that she is a keeper! As we start through the repair phase I expect the the same support from Deanna and I will give you further reviews. She is a winner. TIny Louise Scalzo"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Susan Edwards

Susan Edwards

May 16, 2025

5  out of  5
rating by Susan Edwards
"I highly recommend the Britton State Farm office. They are so helpful. Deanna helped me so much this morning with info on my cross-country move and how to update my coverage. I don't remember who I spoke with last year when I changed to State Farm, but she was super helpful too as I had bought a new Hyundai that some insurance companies were not insuring because of a rash of thefts (even though my vehicle was not one of the problematic years). She was very informed about all of that and asked the right questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Pappy

Pappy

May 16, 2025

5  out of  5
rating by Pappy
"Deanna was a great help in transferring agents. We are very encouraged by the high quality of customer service at this agency. Thanks!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Karin Kolrud

Karin Kolrud

May 14, 2025

5  out of  5
rating by Karin Kolrud
"I highly recommend this office. Staff is very professional, friendly and courteous."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Judy Blais

Judy Blais

May 13, 2025

5  out of  5
rating by Judy Blais
"Deanna is awesome! She helped me thru all my insurance questions and needs. She is knowledgeable, responsive and friendly. Thanks so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jennie Gano

Jennie Gano

May 8, 2025

5  out of  5
rating by Jennie Gano
"I’m very pleased as I walk in the door at State Farm insurance company Monroe I get prompt service from Jamie and Jen and I’m very pleased on doing service at this State Farm insurance company Monroe off of highway two way two thank you from a current and satisfied customer Jennie"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lars Durban

Lars Durban

May 8, 2025

5  out of  5
rating by Lars Durban
"Really appreciate the personal touch from everyone in the office - Jamey in particular has provided excellent service. She’s helped me out numerous times with questions and issues, and always with a smile. Highly recommended."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"