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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Hirsh

Linda Hirsh

October 2, 2025

5  out of  5
rating by Linda Hirsh
"Always very helpful 🥰🙏"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Holly Lapole

September 30, 2025

5  out of  5
rating by Holly Lapole
"This is the best insurance group I have ever had. They have always responded to any requests very promptly and professionally, they are very happy and willing to evaluate coverage to make sure we have what we need, claims have gone smoothly and always with support."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashley Hanks

September 29, 2025

5  out of  5
rating by Ashley Hanks
"Jamey and Jenn are always so helpful and courteous when assisting me with my insurance needs. Thank you Jamey and Jenn!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kara Hope (5th Grade Teacher)

September 25, 2025

5  out of  5
rating by Kara Hope (5th Grade Teacher)
"We have been with the Wayne Britton State Farm office in Monroe, WA for close to 30 years and always had friendly and helpful service. Jamey has been our go-to gal for many years now and she's always so informational and helps me look for possible ways our family can get the most coverage while still saving money!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Leanne Bartels

Leanne Bartels

September 21, 2025

5  out of  5
rating by Leanne Bartels
"Jamey is great, she is always happy to help out and makes all of my insurance needs effortless, highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kim “Boggs” Fischer

September 13, 2025

5  out of  5
rating by Kim “Boggs” Fischer
"I've been with this company for 25+ years, always excellent service and prompt simple process in any claims. Thank you Jamey!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Carol Carlson

September 12, 2025

5  out of  5
rating by Carol Carlson
"Jamey is just great and helped me so much, not to mention she related to me like a real person on the phone! I love your Office and I love Jamey!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Heidenrich

September 11, 2025

5  out of  5
rating by Linda Heidenrich
"Jamie was able to help me change my checking account on my automatic monthly payment to my new account number due to fraud on my old checking account. She did it quickly sand sent me the necessary paper work online which I authorized"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cathy McCain

September 11, 2025

5  out of  5
rating by Cathy McCain
"I’ve had my homeowners and auto insurance needs met by Wayne Britton’s State Farm agency for many years. In the past year I have needed to make some changes in the coverage of my vehicle coverage and Jamey has been most helpful and knowledgeable with those changes. She adds a friendly smile to the customer service she provides."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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M'Shaiya Forrest

September 4, 2025

5  out of  5
rating by M'Shaiya Forrest
"Jamey made it so easy to switch. Answered all my questions and made sure I had everything I needed. Definitely recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jordan Smith

September 4, 2025

5  out of  5
rating by Jordan Smith
"Wayne Britton state fame help me out super fast with getting my car Insurance reinstated with a new car, big thanks to Jamey Lease for helping and helping me more understand"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Greg Huttner

September 2, 2025

5  out of  5
rating by Greg Huttner
"Great customer service I deal with Jamie and she has been great She has handled all the questions have had"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Cindy Amberson

Cindy Amberson

August 27, 2025

5  out of  5
rating by Cindy Amberson
"I went to State Farm for a Life Insurance Policy Jayme and Deanna were great in helping me in setting that up I highly recommend either one of them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lewis Gillis

August 7, 2025

5  out of  5
rating by Lewis Gillis
"Worked with Jamey Lease at this State Farm - could not have been a smoother/easier process. They were quick to respond, professional, and always willing to answer questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Linda Peterson

Linda Peterson

July 24, 2025

5  out of  5
rating by Linda Peterson
"We have been working with Jamie. And all of the office, but Jimmy has been especially helpful right now with our house insurance and she totally has taken time to send us what is included. And check out to make sure that we are being charged appropriately and reviewing things about our house. Much appreciated, we've been with State Farm for years. My family, my grandmother, my husband our family, my kids and we love State Farm. It's been a good insurance company. And very fair and I especially like being able to take insurance of off and on of our truck and our Honda and our other cars. That we don't drive very often. And I feel like the price we pay so far for insurance. It's not out of hand and the office staff is always wonderful to work with and I want to especially thank Jamie. Today, because she's really helping me out. I also get good help from jin. Also, going back-and-forth with taking insurance on and off of my car. I'll always be a loyal customer. Thank you, Linda, Peterson."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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mike seery

July 24, 2025

5  out of  5
rating by mike seery
"I am a long time customer of Wayne Britton State Farm and I will continue to do so because their customer service is excellent. Deanna helped me when it came time to buying a new house and renting my old house. She was friendly and informative. Also, very quick when it came time deal with the mortgage company. Thank you Deanna."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kevin Becker

July 17, 2025

5  out of  5
rating by Kevin Becker
"This agency is proactive, approachable and genuinely helpful. Jenn, Jamey and the others are top-notch!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kristina Damadis

July 17, 2025

5  out of  5
rating by Kristina Damadis
"I was going through some issues with my other insurance company but, I was looking for a homeowner's policy Plus Auto. I signed up with a different Insurance Company, but canceled in transferred over to Wayne Britton insurance. Jamie made the process very easy. She was very informative on everything. And help me get the most affordable coverage with lots of benefits. She is a great she is a great help and very informative. Thank you Jamie and the staff at State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Becky Benecke

Becky Benecke

July 11, 2025

5  out of  5
rating by Becky Benecke
"Jamey is absolutely the best. I completely trust you advice. I feel 100% safe and looked out for under her care/advisory. Thanks Jamey for always being available for me and my husband. You're the best 💟"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Hisae Kirby

Hisae Kirby

June 30, 2025

5  out of  5
rating by Hisae Kirby
"Thank you to Mr. Wayne Britton and his office staff. They are always there for us, providing the best answers and solutions. All of the staff are very knowledgeable. This time we had Deanna. (We had an issue while driving out of state.) Deanna was very helpful, and she made a bad situation better, reducing our stress. I wish I could give her TEN stars."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Frank Kirby

Frank Kirby

June 27, 2025

5  out of  5
rating by Frank Kirby
"We had an issue while driving out of state and Deanna made a very stressful situation a lot less stressful with her positive attitude, knowledge, and prompt attention. She went way above what she had to do to help us and we are very appreciative."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lisa J Burkholder

Lisa J Burkholder

June 21, 2025

5  out of  5
rating by Lisa J Burkholder
"Deana, she is amazing, so sweet and helpful, very quick to respond, Wayne you got a winner,"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Douglas Rupp

Douglas Rupp

June 18, 2025

5  out of  5
rating by Douglas Rupp
"A special shout out to Jamey Lease in Wayne Britton‘s office for the substantial effort she puts forth every year in documenting and submitting my admittedly unusual and difficult homeowners proof of insurance requirements."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sun-Shine -B- Saya

Sun-Shine -B- Saya

June 11, 2025

5  out of  5
rating by Sun-Shine -B- Saya
"Deanna is really friendly and helpful 😊 she goes above and beyond, such an amazing person, “keep up the good work”"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Shannon Sears

Shannon Sears

June 11, 2025

5  out of  5
rating by Shannon Sears
"I have had a great experience with Jamey, she has helped me so much, my dad recently passed away and she’s been able to answer every question for me. She’s always so nice and helpful too. I feel like she’s gone above and beyond when I wasn’t sure about stuff because it’s my first time dealing with everything."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."